SilentRise™ FAQ
Clear answers for calmer mornings.
What are the benefits of using SilentRise™?
SilentRise™ wakes you gently with wrist vibrations — no harsh sounds, no stress. You protect deep sleep, wake calmer, and avoid disturbing your partner.
How is it different from a regular alarm?
Traditional alarms shock you awake with sound. SilentRise™ uses soft pulses (about 15–20 seconds) to activate your natural wake response — calm and consistent.
Does it connect to my phone?
No app or Bluetooth required. Set your wake time directly on the bracelet. Simple, reliable, distraction-free.
How strong is the vibration?
Adjustable: light, medium, or strong — choose what works best for your sleep depth.
Where do you ship?
Worldwide with tracked delivery. Typical delivery time: 7–12 business days depending on destination.
Do I have to pay import fees?
For most regions, duties and taxes are included at checkout. If anything applies locally, we’ll notify you up front.
How can I track my order?
Once shipped, you’ll receive a tracking link by email. You can also use our tracking page anytime.
Can I cancel or change my order?
Yes, if it hasn’t shipped yet. Contact us within 12 hours and we’ll adjust it for you.
What is your return policy?
30-day money-back guarantee. Try it risk-free; if you don’t love it, send it back for a refund.
What if my item arrives damaged?
Send us a photo and your order number — we’ll replace it immediately.
Is there a warranty?
Yes — 1-year limited warranty covering manufacturing defects. Repair or replacement, free of charge.
What does the 30-day guarantee mean?
Try SilentRise™ for 30 nights. Not for you? Return it within 30 days for a full refund.
How do I reach customer service?
Email us at support@silentrise.com. We typically reply within 24 hours.
